Shipping policy
1. SHIPPING LOCATIONS
Cobra ships to customers in most countries worldwide, including North America, Europe, and other international destinations. However, there may be restrictions for specific countries due to legal, logistical, or regulatory reasons.
2. PROCESSING TIME
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Processing delays may occur during peak seasons or promotional events.
3. SHIPPING METHODS & DELIVERY TIME
We offer the following shipping options:
- STANDARD SHIPPING: Estimated delivery time is 5-15 business days, depending on your location.
- EXPRESS SHIPPING: Estimated delivery time is 3-7 business days.
Delivery times may be subject to delays due to customs processing, weather conditions, or carrier issues.
4. SHIPPING FEES
- Shipping costs are calculated at checkout based on the destination, shipping method, and order weight.
- Free shipping may be available for orders exceeding a specified amount (if applicable, details will be displayed at checkout).
- International customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.
5. ORDER TRACKING
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- Tracking updates may take 24-48 hours to reflect on the courier’s system.
6. CUSTOMS, DUTIES & TAXES
- International orders may be subject to customs duties and taxes, which are imposed by the destination country.
- HEVA is not responsible for any additional customs charges or delays caused by customs processing.
- Customers should check with their local customs office for specific tax regulations before placing an order.info@shopheva.store